Frequently Asked Questions

When will my order ship?

Processing times for custom orders is 7-12 business days and 3-5 business days for ready to ship items.

What is your policy on refunds and lost/stolen packages?

Please understand that under no circumstances can a refund be given after the items have been shipped. ALL purchases are non-refundable and we do not replace lost or stolen packages.

Do you take custom orders?

Yes, anything listed on the site can be customized. Locate the piece that you would like and fill out the form accordingly.

Are rush orders available?

Unfortunately, at this time we are unable to provide rush orders.

What payment methods do you accept at checkout?

Maryland Made Official LLC offers two forms of payment. The first form is credit or debit card. The second form is PayPal. We do not accept Cash App, Zelle, Venmo, etc.

What delivery options do you offer?

At this time, we only ship via USPS.

Will you be adding new products to the site?

Yes, perodically we will be adding new products to the site. Be sure to sign up for our email list to be the first to find out.

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